Address
Crystal Compass Haven Kabushiki Kaisha, 3-16-16 Chuohoncho, Adachi-ku, Tokyo 121-0011
Privacy Policy
Crystal Compass Haven Kabushiki Kaisha is committed to handling personal data carefully and transparently. This policy explains what data we collect, how it is used, and how it is protected.
1. Data Collection
- What is collected: Name, email address, and any message content submitted through our contact forms.
- How it is collected: Directly through forms on this site, and through cookies where consent has been given.
- Legal basis: Consent, and legitimate interest in responding to enquiries.
- Retention: Enquiry data is retained only as long as needed to respond and maintain reasonable business records.
2. Data Usage
- Purpose: To respond to enquiries and provide the services requested.
- Sharing: We do not sell personal data. Limited sharing may occur with service providers who help us operate this site.
- Marketing: We do not send unsolicited marketing communications.
- Analytics: Where consented, aggregated analytics may be used to understand site usage.
3. Data Protection
- Security measures: Reasonable technical and organisational measures are applied to protect stored data.
- Access control: Access to personal data is limited to those who need it to respond to enquiries.
- Breach notification: Any significant data breach affecting personal data will be addressed and communicated in accordance with applicable law.
4. Your Rights
- Right to access the personal data we hold about you
- Right to rectification of inaccurate data
- Right to erasure of your data
- Right to data portability
- Right to object to certain processing
Your Rights and Opt-Out Instructions
Using the Crystal Compass Haven site does not oblige you to provide personal information of any kind. Quality teams who prefer to remain anonymous can avoid the contact forms, account registrations and other features that submit data, and can disable cookies through their browser settings; our Cookie Policy explains how. Anyone who has shared personal data with us before may contact us and ask for its deletion. Each of these preferences is respected, as Japanese privacy law requires. To have earlier data erased, write to us using the contact details on our Contact page; we will process it promptly and let you know once it is done.